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Assurance and Protection Plan Options

BowlerX.com Double the Manufacturer Warranty

We’ll DOUBLE the manufacturer’s warranty up to an additional year for only $5.95! You’ll bypass the lengthy manufacturer’s claims process and work directly with us! No additional costs of any kind.

Benefits:

  1. Fast Turnaround – just a few days to process claims
  2. We pay freight back to the warehouse
  3. We pay freight back to you
  4. We will arrange pick-up of your warranty return

Conditions: 

  1. Item must be purchased from BowlerX.com
  2. Double warranty upgrade must be purchased with item at time of original order
  3. Must be a manufacturing defect, NOT normal wear and tear
  4. Item must be returned for inspection
  5. This offer only applicable in the contiguous United States.

BowlerX.com Drilling Protection Plan

If your new ball cracks when it’s drilled by a pro shop, BowlerX.com will replace your ball free of charge! Manufacturers’ warranties typically do not cover cracking during drilling and drillers are not held responsible for their mistakes or defects in the ball.

  1. Ball must be purchased from BowlerX.com
  2. Ball must be drilled within 10 days of receipt
  3. Protection must be purchased with ball at time of original order
  4. Ball must be returned for inspection and the receipt for drilling charges must be included
  5. We pay freight back to you
  6. This offer only applicable in the contiguous United States.
  7. Non-refundable once the ball has been received by the customer

BowlerX.com Shoe Protection Plan

If during the first year of normal use, your new shoes are damaged due to a manufacturing defect in workmanship or materials, BowlerX.com will replace your shoes free of charge! With our Shoe Protection Plan, there is no need to wait for a lengthy manufacturer warranty claim. We will replace your shoes immediately.

  1. Shoes must be purchased from BowlerX.com
  2. Claims must be made within 1 year of order date
  3. Insurance must be purchased at time of order
  4. Shoes must be returned for inspection
  5. We pay freight back to you (free shipping does not apply to international, USPS, Hawaii, or Alaska orders)
  6. Non-refundable once the item has been received by the customer

BowlerX.com Shoe Fit Assurance Plan

We know that it is difficult to purchase shoes without trying them on. If you are concerned about receiving a pair of shoes that do not fit, then our Shoe Fit Assurance Plan is for you. We’ll pay the shipping costs in both directions for up to 30 DAYS after your original purchase date. Just try them on at home, and if they don’t fit, exchange them for the right size.

* We pay all freight costs to return the shoes to our warehouse

* We pay all freight costs to ship another size pair to you

* Shoes must NOT be worn.

* Shoes must be tried on to check size on a CLEAN, DRY SURFACE. If shoes are not returned/received in new and unused condition they will not be accepted for exchange/return. The original packaging must be shipped in a protective box or material or they will not be accepted for exchange/return.

* Limit 1 return for a new size per original purchase

* Assurance Plan only valid in the Contiguous United States (Alaska, Hawaii, Puerto Rico not included)

* Assurance Plan is non-refundable

* Does not cover shoes returned for a refund. Shoes returned for a refund will incur a $4.95 restocking fee

* Returned shoes must be originally purchased from BowlerX.com

BowlerX.com Perfect Fit Assurance Plan 

Our products will fit you perfectly, or we’ll exchange them at no additional cost to you! We’ll pay all the shipping costs for up to 30 DAYS after your original purchase date! Just try them on, and if they don’t fit, exchange them for the right size.

NOTE: Item MUST BE returned in original manufacturer packaging in new condition to qualify for exchange — MUST NOT show any wear. Call customer service at 844-269-5379 for an Return Authorization Number (RA#) and warehouse address – *PLEASE DO NOT RETURN TO RETURN ADDRESS ON LABEL*

* We pay all freight costs to return the item to our warehouse

* We pay all freight costs to ship another size item to you

* Item must NOT show any wear

* Limit 1 return for a new size per original purchase

* Assurance Plan only valid in the Contiguous United States (Alaska, Hawaii, Puerto Rico not included)

* Assurance Plan is non-refundable

* Does not cover items returned for a refund. Items returned for a refund will incur a $4.95 restocking fee

* Returned items must be originally purchased from BowlerX.com

BowlerX.com Bag Protection Plan

If your new bag is damaged due to normal use during the first year, BowlerX.com will replace your bag free of charge! Manufacturers’ warranties typically only cover defects in the bag and do not cover normal wear. With our Bag Protection Plan there is no need to wait for a lengthy manufacturer warranty claim. We will immediately replace your bag due to a broken handle, wheel, or zipper.

  1. Bag must be purchased from BowlerX.com
  2. Claims must be made within 1 year of order date
  3. Insurance must be purchased at time of order
  4. Bag must be returned for inspection
  5. Immediate replacement
  6. We pay freight back to you (free shipping does not apply to international, USPS, Hawaii, or Alaska orders)
  7. Non-refundable once the item has been received by the customer